Jehan Merch
Our Policy
Hi There! Jehan Productions is a small business that utilizes a made-to-order business model for our apparel(not including pins). This means, we don't hold any inventory and work with production partners to produce our inventory as needed.
So, as our customers place orders with us, we place orders with our suppliers to produce the items for them. This is to keep our costs low, and quality high!
With that said, we want to offer a quality guarantee for you. You can expect to receive the item you ordered from us without any defects. If your item arrives damaged or with a print defect, we will offer you a replacement and let you keep the item!
Because we produce our items on demand with our production partners, we reserve the right to deny a refund or exchange for other reasons. Thank you for your business!